March 6, 2018 – Gastonia, NC – Conitex Sonoco USA, Inc., a manufacturer and distributor of flexible intermediate bulk container (FIBC) bulk bags as well as other innovative packaging products, announces the release of a new customer portal to better serve their Flexible Products Division, BulkSak®.
"We are excited to provide our valued customers useful technology to enhance their customer experience,” explains David Monteith, VP of Flexible Products Division at Conitex Sonoco. “We are still committed to providing the highest level of service with designated customer service reps available to field phone calls and email inquiries, but our new portal will allow customers to access current orders and order history as well as easily reorder within the system anytime…day, night or weekend.”
As part of the new customer portal, an automated email program was established to proactively alert customers of order confirmations and changes to their order status.
Current BulkSak® customers can register here for access to their customer portal.